jibet Privacy Policy

1 Introduction

jibet ("we," "us," or "our") is committed to protecting the privacy and personal data of all players who access and use the jibet platform at jibet.app. This Privacy Policy describes our practices regarding the collection, use, storage, and disclosure of personal information in connection with your use of the jibet website, games lobby, account management system, and all associated services.

This policy applies to all players accessing jibet from anywhere in the Philippines — whether you're playing from Metro Manila, Quezon City, Makati, Cebu, Davao, or any other part of the country. It also applies to any individual who browses the jibet website without registering an account.

jibet operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations. We are committed to upholding the principles of transparency, legitimate purpose, and proportionality in all data processing activities.

2 Personal Data We Collect

jibet collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from third-party service providers where necessary. The categories of personal data we collect include:

jibet does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law (for example, problem gambling self-exclusion records).

3 How We Use Your Personal Data

jibet uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your jibet player account, including processing your registration, verifying your identity, and enabling access to the platform.
• KYC & Age Verification: To verify that you meet the minimum age requirement of 21 years as required under Philippine gambling regulations, and to comply with Know Your Customer obligations.
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels, and to maintain accurate transaction records in Philippine Peso (PHP).
• Regulatory Compliance: To comply with applicable Philippine laws, including anti-money laundering (AML) obligations, PAGCOR regulatory requirements, and the Data Privacy Act of 2012.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other prohibited conduct on the platform.
• Responsible Gaming: To monitor gameplay patterns, enforce self-exclusion requests, apply deposit and loss limits, and identify players who may be exhibiting signs of problem gambling.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 support team.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have provided your consent to receive such communications. You may opt out at any time.
• Platform Improvement: To analyse usage patterns, conduct internal research, and improve the performance, security, and user experience of the jibet platform.

4 Legal Basis for Processing

jibet processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing is necessary to perform the contract between you and jibet — specifically, to provide you with access to the platform, process your transactions, and manage your account.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including AML regulations, PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for jibet's legitimate interests in operating a secure, fair, and commercially viable gaming platform — including fraud prevention, security monitoring, and platform analytics — provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — jibet relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5 Data Sharing & Disclosure

jibet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party identity verification services engaged to assist with KYC compliance and age verification.
• Game Providers: Licensed game studios and software providers whose games are available on the jibet platform, to the extent necessary for game operation and fairness auditing.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and fraud detection providers who process data on jibet's behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies, where disclosure is required by law or regulatory obligation.
• Legal & Professional Advisors: Lawyers, auditors, and compliance consultants engaged by jibet, subject to professional confidentiality obligations.

All third-party service providers who process personal data on jibet's behalf are required to implement appropriate technical and organisational security measures and are prohibited from using your data for any purpose other than those specified by jibet.

6 Data Retention

jibet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Active Account Data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in accordance with Philippine AML record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following the end of the business relationship.
• Support Communications: Customer support records are retained for three (3) years from the date of the last interaction.
• Marketing Consent Records: Records of your marketing consent or opt-out are retained for the duration of your account plus three (3) years.
• Self-Exclusion Records: Records of self-exclusion requests are retained for a minimum of five (5) years to prevent re-registration during the exclusion period.

Upon expiry of the applicable retention period, jibet will securely delete or anonymise your personal data in accordance with its data disposal procedures.

7 Cookies & Tracking Technologies

jibet uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the platform. The types of cookies we use are as follows:

• Strictly Necessary Cookies: These cookies are essential for the operation of the jibet platform. They enable core functions such as user authentication, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance & Analytics Cookies: These cookies collect anonymised information about how players use the jibet platform — such as which pages are visited most frequently and how long sessions last. This data helps us improve the platform's performance and user experience.
• Functional Cookies: These cookies remember your preferences — such as your preferred language, display settings, and game lobby filters — to provide a more personalised experience.
• Marketing Cookies: With your consent, jibet may use cookies to deliver relevant promotional content and measure the effectiveness of marketing campaigns. You may opt out of marketing cookies at any time.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jibet platform. For detailed instructions on managing cookies in your browser, refer to your browser's help documentation.

8 Data Security

jibet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and jibet's servers is encrypted using industry-standard SSL/TLS protocols.
• Secure Data Storage: Personal data is stored on secure, access-controlled servers with restricted physical and logical access.
• Access Controls: Access to personal data within jibet is limited to authorised personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations.
• Intrusion Detection: jibet employs real-time intrusion detection and monitoring systems to identify and respond to potential security threats.
• Regular Security Audits: jibet conducts periodic security assessments and penetration testing to identify and remediate vulnerabilities in its systems.
• Two-Factor Authentication: jibet supports two-factor authentication (2FA) for player accounts to provide an additional layer of login security.

9 Your Data Rights

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by jibet:

• Right to Be Informed: You have the right to be informed about how jibet collects and processes your personal data — which is the purpose of this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data jibet holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held by jibet.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jibet's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to jibet's overriding legal obligations.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request its transfer to another data controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of the above rights, please contact jibet's Data Protection Officer at: [email protected]. jibet will respond to all data rights requests within 15 business days of receipt.

10 Children & Minors

The jibet platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations. jibet does not knowingly collect personal data from individuals under the age of 21.

If jibet discovers or has reason to believe that a registered player is under the age of 21, the account will be immediately suspended, all associated personal data will be reviewed, and the account will be permanently closed. Any funds held in the account will be handled in accordance with jibet's underage gambling policy and applicable regulatory requirements.

If you are a parent or guardian and believe that your child has registered on the jibet platform, please contact us immediately at [email protected] so that we can take prompt action.

11 International Data Transfers

jibet's primary operations and data storage are based within the Philippines. However, some of jibet's third-party service providers — including cloud hosting providers, game studios, and analytics platforms — may process personal data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, jibet ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under Philippine law. These safeguards may include:

• Contractual clauses that require the recipient to protect personal data to Philippine standards.
• Transfers to jurisdictions that have been assessed as providing an adequate level of data protection.
• Binding corporate rules where data is transferred within a corporate group.

By using the jibet platform, you acknowledge and consent to the transfer of your personal data to third-party service providers in other jurisdictions, subject to the safeguards described above.

12 Third-Party Links

The jibet platform may contain links to third-party websites or services — for example, links to payment provider portals or game provider information pages. This Privacy Policy applies solely to the jibet platform and does not extend to any third-party websites or services.

jibet is not responsible for the privacy practices, data collection methods, or content of any third-party websites. We strongly encourage you to review the privacy policies of any third-party websites you visit before providing any personal information.

13 Updates to This Privacy Policy

jibet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, jibet will notify registered players via their registered email address and/or by displaying a prominent notice on the platform.

The effective date of the current version of this Privacy Policy is displayed at the top of this document. Your continued use of the jibet platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how jibet is protecting your personal data. If you have any concerns about changes to this policy, please contact us before continuing to use the platform.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or jibet's data processing practices, please contact our Data Protection Officer. We are committed to addressing all privacy-related enquiries promptly and transparently.

You may reach us by email at: [email protected]

Please include your registered username, a clear description of your query or request, and — for data rights requests — sufficient information to verify your identity. jibet aims to respond to all privacy-related enquiries within 15 business days.

If you are not satisfied with jibet's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.